Global Capability Center (GCC) Set up

We architect AI-native Global Capability Centers in India — business case, location, talent and operations engineered to scale from day one.

RESEARCHLEGALINFRAOPSTALENTFINANCEYOUR GCCGLOBAL CAPABILITY CENTERGLOBAL REACH
Who we work with
Axis Bank
BCG
Benetton
EXL
Fidelity
HCL
ICICI Bank
LIC
Mitsubishi Motors
Oracle
Samsung
Schneider Downs
The World Bank
United Nations
Axis Bank
BCG
Benetton
EXL
Fidelity
HCL
ICICI Bank
LIC
Mitsubishi Motors
Oracle
Samsung
Schneider Downs
The World Bank
United Nations

A Guide to Establishing a GCC in India

GCCs are specialized offshore units that centralize and streamline core business functions.

Business Case
01
Business Case
Definition of GCC objectives and scope of activities.
Development of a comprehensive business plan — strategic location, IT infrastructure budgeting, legal & tax structure, organisational design, talent strategy, multi-year financial plan, and competitive benchmarking.
Development of a detailed project plan for operationalising the GCC.
Identification of key operational and strategic risks with mitigation plans.
Recommendations.
Location Analysis
02
Location Analysis
Talent — GCCs, Service Providers (IT & BPO), Universities & Mobility.
Ecosystem — GCCs, Colocation, Retail/CPG/GCCs, Start Ups & Enablers.
Real Estate — Current Availability, Future Scalability, Quality.
Acquisition & Operating Cost Efficiency — Talent & Real Estate Costs, Other Costs.
Location Attractiveness — Social Infrastructure, Urban Infrastructure, Technology Infrastructure, Connectivity, Expat Friendliness.
Execution Framework
03
Execution Framework
Legal & Regulatory — Corporate Structuring, Incorporation, Regulatory Approvals.
Finance & Tax — Banking, Corporate Taxes, Tax Initiatives, Transfer Pricing, Financial Systems.
Infrastructure — Site Selection, Facility Design, IT Infrastructure Design, Procurement & Vendor Development, Construction & Fit Out.
Talent — Organisation Design, Employer Branding, Total Rewards, Career Path, Talent Acquisition, Labor Law Compliance.

Our Engagement Model

SPNX is your trusted partner in setting up and scaling Global Capability Centers in India — choose the model that fits your stage, and we handle the rest.

MODEL 01
GCC Agile Growth Model
A flexible model where we scale operations and costs incrementally based on business needs and demand.
Features
  • Start with as little or as much
  • Cost Friendly
  • Easily Scalable
Advantages
  • Minimal upfront investment
  • Lower financial risk
  • Agility to adapt to market changes
MODEL 02
Build-Operate-Transfer
We set up and operate the GCC for a defined period, after which it is transferred to the parent company.
Features
  • Involves three phases: Build, Operate, and Transfer
Advantages
  • Faster setup with our expertise
  • Reduced risks during the initial phase
  • Ownership and control shift once stabilized
MODEL 03
Managed Teams
We provide dedicated teams to work exclusively on the parent company’s projects, often acting as an extension of the in-house team.
Features
  • We hire, manage, and oversee the team, but the parent company retains operational oversight
  • Teams are dedicated to the client and align with their processes and goals
Advantages
  • Access to specialized talent
  • Rapid team setup and flexibility

Our Approach

01
Feasibility & Research
Assess services, talent, location, compliance, and operating model fit before committing resources.
02
Legal & Compliance
Company registration, FDI approvals, labor law adherence, and tax structuring — handled end to end.
03
Infrastructure & IT Setup
Office selection, cybersecurity, network connectivity, and full tech stack deployment.
04
Talent Acquisition
Recruit, onboard, and retain skilled professionals from India’s deep talent market.
05
Operationalizing Your GCC
Standardize processes, management structure, and KPIs for continuous improvement and scale.

Our Enterprise Use Cases

Real outcomes from organisations that built their India GCC with us.

GCC · Finance & Analytics
Smart Finance Operations — Integrating AI Across R2R, FP&A, and Business Intelligence
A GCC transformed its finance and analytics functions from reactive reporting to proactive, AI-driven intelligence — achieving 3-day book closure, continuous close readiness, and predictive BI across R2R, FP&A, and business intelligence.
GCC · Invoice-to-Cash
Intelligent Invoice-to-Cash Automation for a Leading Enterprise
A global enterprise overhauled its Invoice-to-Cash process with Agentic AI — achieving 5–15% DSO reduction, 90% auto-matching accuracy, and 30–50% AR productivity gain by digitizing the entire receivable lifecycle.

Ready to build your GCC in India?

Book a Strategy Call